btdbt's Privacy Policy — Your Information Fully Protected

btdbt is a trusted online casino and sports betting platform in Bangladesh. We place the highest importance on the privacy of our users. The goal of this Policy is to inform you with complete transparency about how btdbt manages your personal information.

This Privacy Policy applies to the btdbt website, mobile platform, and all related services. When you open an account on our platform, carry out betting or gaming activities, or contact us, we collect certain information. This Policy describes the complete process of collecting and using that information.

btdbt never sells your information to any third party. Our SSL encryption technology and strict security measures ensure that every transaction and personal detail you share remains fully protected.

btdbt may collect the following types of information. Each piece of information is used solely to provide you with the best service and to ensure the security of the platform.

2.1 Personally Identifiable Information

During registration and verification we collect:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• National ID number or passport number (where applicable)
• Valid email address
• Mobile number (for bKash, Nagad, or Rocket verification)
• Current address

2.2 Financial Information

For processing deposits and withdrawals we collect:

• Mobile banking account details (bKash, Nagad, Rocket)
• Bank account details (for bank transfers)
• Transaction history and receipts
• Deposit and withdrawal amounts and dates

2.3 Technical and Usage Information

When you use the btdbt platform, the following is collected automatically:

• IP address and device information
• Browser type and operating system
• Login time, session duration, and activity logs
• Cookie and session data
• Click patterns and page views

2.4 Communication Information

When you contact us via live chat or email, a record of that conversation is stored — this is used to improve service quality and resolve complaints.

btdbt uses collected information only for the purposes listed below. We never sell your information to advertisers or third parties.

btdbt does not sell or rent your personal information to any third party. However, your information may be shared with specific parties in the limited circumstances listed below:

4.1 Service Provider Partners

We use certain trusted third-party services for payment processing, identity verification, and managing technical infrastructure. These parties receive only the information necessary for their designated tasks and are bound by strict confidentiality agreements.

4.2 Legal Obligations

If providing information is required by any legal process, court order, or direction from a government authority, btdbt will comply with that order. In such situations we will always provide only the minimum information necessary.

4.3 Business Transfer

If for any reason there is a change in the ownership or operation of btdbt, your information may form part of that transfer. In such a case, the new operating party will be obligated to maintain the same or a higher standard than this Privacy Policy.

Cookies and similar technologies are used on the btdbt website. Cookies are small text files stored in your browser that help improve the functionality of the platform.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used for session management, security verification, and maintaining login status. Disabling these cookies will prevent the platform from working properly.

5.2 Functionality Cookies

These cookies are used to remember your preferences, language settings, and personalised experience. They ensure a comfortable browsing experience on each of your visits.

5.3 Analytics Cookies

These cookies are used to analyse website traffic and user behaviour. The information obtained remains completely anonymous and is used only to improve service quality.

You can disable cookies at any time by changing your browser settings. Please note that disabling essential cookies may prevent some features of the platform from working properly.

btdbt adopts industry-standard technical and organisational measures to protect your information. Our security framework consists of the following elements:

• SSL/TLS Encryption: All data transmission between your browser and our servers is protected by 256-bit SSL encryption.
• Data Storage Encryption: Stored sensitive information is protected by advanced encryption algorithms.
• Access Controls: Only authorised staff can access your information, and a strict authentication process is followed in doing so.
• Regular Security Reviews: Our systems undergo regular security testing — vulnerabilities are identified and resolved immediately.
• Firewall and IDS: Advanced firewalls and intrusion detection systems are used to prevent unauthorised access.
• Two-Factor Authentication: A two-step verification system is available on accounts as an additional layer of security.

Despite all protective measures taken, no method of data transmission over the internet is entirely free of errors. However, btdbt always commits to ensuring the highest possible level of security.

btdbt respects its users' rights regarding their information. You may exercise the following rights:

7.1 Right to Access Information

You may at any time request a copy of the information stored about you at btdbt. Our support team will respond to your request within 7 business days.

7.2 Right to Correct Information

If there is any error in your stored information, you may request a correction. Some information can be changed directly from account settings; otherwise contact us through support.

7.3 Right to Close Account

You may at any time request to close your btdbt account. After closure, information required to meet legal and regulatory obligations may be retained for a specified period.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you may unsubscribe from them at any time. However, important account and security notifications will always be sent.

To exercise any of the above rights, email [email protected] or contact our 24/7 live chat support directly.

btdbt retains your information only for as long as it is needed. The retention periods for different types of information are listed below:

• Active Account Information: For the entire duration that the account remains active.
• Transaction Records: At least five years from the date of the last transaction — due to legal and audit obligations.
• Communication Logs: Three years from the date of communication — to ensure customer service quality.
• Cookie Data: Session cookies — deleted when the browser is closed; persistent cookies — up to 12 months.
• Information After Account Closure: For the period determined by applicable legal obligations.

Once the specified period has ended, your information is securely deleted or anonymised in a way that makes it no longer possible to identify you.

btdbt is a responsible platform. Our services are for persons aged 21 years or older only. We do not knowingly collect information from any minor.

Age verification is mandatory during the registration process. If we become aware that a minor is using our platform, we will immediately close their account and delete any information collected.

btdbt may update this Privacy Policy from time to time. This Policy may be revised due to service improvements, the addition of new features, or changes in applicable regulations.

For any significant changes, we will inform you in the following ways:

• A clear notice will be published on the website.
• You will be notified of the update at your registered email address.
• The date of the change will be noted in the "Last Updated" section at the top of this page.

If you continue using the platform after a policy change, you are considered to have given your consent to the updated policy. We recommend that you review this page regularly.